We are looking for a sales operations specialist to join our high-performing Sales Operations team which plays a pivotal role in ensuring worldwide sales organization efficiency. You will be a great fit for the role if you are a detailed, structured, and motivated individual that has experience with CRM systems, ideally with Salesforce Sales Cloud.

Responsibilities

• Develop, document, and implement changes in Salesforce configuration and other SaaS applications (Apollo.io, Cirrus Insight, Lusha, Textblaze, Linkedin Sales Navigator)

• Train new users in the use of these tools to ensure successful user adoption and constant optimisation of our Salesforce organisation

• Support worldwide teams using Salesforce.com with managing requests, including report creation and workflows management.

• Develop and promote new initiatives and processes 

• Analyze data and trends to perform business performance review and bring actionable insight to the sales teams and business leaders

• Troubleshoot issues and provide high quality support to internal customers

• Performing regular database and system maintenance tasks

• Massive transfers and updates
  

Qualifications

• Mandatory:

  • Very high command of English language, around a C1

  • Good understanding of sales processes

  • Experience using a CRM system

  • Expert in spreadsheets and analysis

  • Data-driven with strong critical thinking skills and attention to detail

  • Ability and desire to learn new things

• Nice to have:

  • Experience in b2b sales

  • Experience using Salesforce Sales Cloud as an admin, specially with:

    • Flows and process builder

    • Roles, profiles and permissions settings

    • Custom objects and reports

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