What You'll Do:

As a key member of goFLUENT’s Analytics team, you’ll be responsible for turning high-volume, high-velocity data into meaningful business insights that influence strategic decisions. You’ll work closely with senior leadership and cross-functional teams, using your expertise in advanced analytics, data visualization, and modern data tools to make a real impact.

Key Responsibilities:

Data Analysis, Visualization & Insights

• Analyze complex datasets to identify trends, patterns, and insights that inform strategic decisions; deliver insights that directly influence strategic decision-making across the organization.

• Design, develop, and maintain intuitive dashboards, visualizations, and reports that clearly communicate data-driven insights.

• Lead or take ownership of high-impact analytics initiatives, including the transformation of visualization and reporting frameworks.

Collaboration & Communication

• Work closely with various goFLUENT teams, including Database, Technology, Operations, and business stakeholders, to understand analytical needs and translate them into practical, actionable solutions.

• Provide mentorship and guidance to other Analytics team members, fostering a data-centric culture and supporting professional growth.

Data Integrity & Continuous Improvement

• Ensure accuracy, integrity, and consistency of data through rigorous validation, ETL processes, and continuous quality control.

• Proactively identify areas for improvement, recommend solutions, and drive enhancements in data practices, analytics processes, and infrastructure.

Qualifications:

Experience

• Minimum of 3 years of proven experience as a Data Analyst or Business Data Analyst.

• Demonstrable experience using Tableau or similar BI visualization tools, along with familiarity in migrating and recreating dashboards.

Technical Skills

• Advanced proficiency in Excel/Google Sheets for data analysis and reporting.

• Strong SQL skills; comfortable performing database investigations, data extraction, and data view creation.

• Familiarity with statistical methods and tools; able to apply statistical reasoning to practical business contexts.

• Exposure to other data visualization tools is a plus.

Educational Background

• Bachelor's degree or higher in a quantitative field (e.g., Statistics, Mathematics, Computer Science, or related disciplines).

Communication & Interpersonal Skills

• Strong analytical thinking skills, detail-oriented, and precise in analyzing and disseminating complex information.

• Excellent verbal and written English communication abilities.

• Self-driven, proactive, and motivated by challenges.

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